Return Policy
Last updated: June 2025
Eligibility
Returns are accepted within 3 days of delivery for damaged or incorrect items only. Items must be unused, unwashed, and in original condition with tags intact.
How to Return
WhatsApp us at 0328 9210000 with your order ID and clear photos of the issue within 3 days of receiving your order.
Non-Returnable Items
Opened, used, leaked due to customer handling, sale items, and items without original packaging are not eligible for return or exchange.
Refunds
Approved refunds are processed within 5-7 business days via the original payment method (or bank transfer for COD orders).
Exchange
Exchanges are subject to stock availability. Contact us via WhatsApp to check availability before initiating a return.
Got Questions?
Frequently Asked Questions
Orders are dispatched within 24 hours. Delivery takes 2–4 working days for major cities (Karachi, Lahore, Islamabad) and 4–7 days for other areas.
Still have questions?
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